IT solutions that are designed to integrate multiple sectors

Terms & Conditions

Building a relationship between IT Services
Project Terms

  • All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including micro-improvements, may incur additional costs accordingly. Please ensure and clarify our understanding in a face to face meeting.
  • By accepting a quote, you agree to and accept the terms and conditions of Maxzo Solutions. Acceptance can be verbal, by email, payment of Initiation, signing a quote.

  • Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs.

  • Any bugs (programming errors) reported during or just after the development does not attract additional charges.

  • Any re-work on an already completed task will attract additional charges. Any changes in the design after the design approval will incur additional charges.
  • Domain & Hosting

  • All domain registrations and renewals are to be paid in advance.
  • Expiration of a domain can result in service disruption and loss of domain.

  • Maxzo Solutions will not be responsible if a domain expires due to non-payment / late payment of the charges. All payments must be made by seven working days before the expiry date.

  • Hosting is an annual charge which must be paid in advance for the whole year. Except if the client is under one of our Maintenance packages.

  • It is the client’s responsibility to renew the hosting in time ie. before the expiry date. Failure to renew in time can lead to loss of files, data, emails, backups etc. All unpaid hostings are disabled or deleted from the server.

  • All renewals must be paid by seven working days prior to the expiry date. Maxzo Solutions will not be responsible for issues relating to delayed payment.
  • Cancellation / Termination

  • Hosting Cancellation requests must be sent in writing or by email one month prior to the expiry of the same. Once the hosting has been renewed, it cannot be cancelled and must be paid for the full year.
  • If the hosting is not paid and renewed before the expiry date. We reserve the right to disable the hosting and all associated services including emails and dns records. Additional charges will be applicable to re-enable the hosting. Maxzo Solutions will not be responsible for any loss of data, files, emails, backups, restoration costs etc.

  • If a hosting has been cancelled / disabled then all files, emails, databases and backups will be deleted from the server without any notification to the client.